Betindi Casino Help Desk

The Betindi help centre is the betting company’s service structure, which provides support when using the gaming products. In case of any difficulties related to the gambling process, it is possible to contact qualified specialists to get information on the issues of interest. In this article we will tell you about the available ways of contacting Betindi support and show you how to use them.

Support by email

The company understands that its image depends to a large extent on the speed and quality of its consultants. That is why Betindi support services operate on a 24/7 basis, processing players’ requests within 15 minutes to 2-3 hours.

In the event of problems requiring a detailed description with photos, screenshots or scanned copies of documents, it is advisable to use the Betindi support email. Send an email to [email protected]. Remember to briefly state in the subject line the reason for contacting the experts.

Hotline

Players from India cannot communicate with the company’s advisers via the hotline. At the moment, the Betindi support contact for telephone assistance is not available. If you need a quick answer to a question, use live chat to get in touch. It is available both on the website and in the mobile app.

Online Chat on the site

Betindi support live chat is available for urgent problems.

Contacting the helpdesk

This communication channel is available 24/7, so you can ask for help whenever you need it:

1

Visit the Betindi website;

2

Please log in;

3

Click on the “Chat” widget at the bottom of the screen;

4

Formulate your request and click “Start chat”.

The experts at Betindi support online usually respond to queries within seconds. They give advice in Hindi, so Indian users don’t have to worry about language barriers.

FAQ on the site

The official website of the betting company has a FAQ section, which is a guide with answers to the most popular user questions that relate to:

• Account registration and verification;
• Setting and changing your password;
• Methods of deposit and withdrawal;
• Betting rules;
• The timing of the rate calculation;
• Conducting financial transactions.

The FAQ section is designed to reduce the burden on Betindi customer service by eliminating the need for advisers to answer standard questions repeatedly.

Tips for Contacting Customer Service

Do you want a complete answer to your question as soon as possible? Then use the tips below for contacting Betindi support India:

• Formulate your request clearly. The clearer and more detailed the description of the problem, the sooner the counsellor will get to the bottom of it, which will enable him or her to make recommendations on how to solve the problem.
• Keep your correspondence to a good standard. When contacting an expert by email, reply in the same thread, without creating separate emails. If the question is about finances or verification, don’t forget to include your account number, name and attach screenshots or photos of documents/email accounts/transaction histories.
• Choose the right channels for communication. Responses by post come much later than when contacting the support team via live chat. The first method is suitable for solving serious problems related to money transactions, identification and disputes, while the second is for quick clarification of nuances and getting quick answers.

Be polite. Do not be rude when dealing with counsellors, even if you are sure that the problem is not your fault.

FAQ